Privacy Policy

At Wear Charkha we respect your privacy and are committed to protecting the personal information you provide when you visit or use our website. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website, services, and online shopping experience.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you use our website, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our services.

Depending on how you use our website, the information we may collect can include:

Full name
Billing and shipping address
Email address
Phone number
Account login information
Order and transaction information
Payment-related information
Customer service communications
Reviews, feedback, or other information you voluntarily provide

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website or source
Date and time of website visits
Website usage and interaction information

2. How We Use Your Information

We may use the information we collect for purposes including:

Processing and fulfilling orders
Providing products and services you request
Processing payments
Sending order confirmations and updates
Providing shipping and delivery updates
Responding to questions and customer service requests
Managing customer accounts
Improving our website, services, and shopping experience
Personalizing website content and customer experiences
Detecting, preventing, and addressing fraud, unauthorized activity, and security issues
Maintaining the security and functionality of our website
Sending promotional or marketing communications when permitted by law and in accordance with your preferences
Complying with applicable laws, regulations, and legal obligations

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate and improve our website and understand how visitors interact with our services.

These technologies may help us:

Remember your preferences
Keep items in your shopping cart
Maintain account sessions
Understand website traffic and usage
Improve website functionality
Measure the effectiveness of marketing and advertising
Provide relevant content or advertisements

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

4. How We Share Information

We do not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services. These parties may include:

Payment processors
Shipping and delivery providers
Website hosting and technology providers
E-commerce and website service providers
Analytics and marketing service providers
Customer support providers
Fraud prevention and security providers
Professional advisors, such as legal, accounting, or business service providers

These service providers may receive information necessary to perform services on our behalf and are expected to handle information appropriately.

We may also disclose information when required or permitted by law, including to comply with legal processes, protect our rights, enforce our policies, investigate suspected fraud or abuse, or protect the safety and security of our website, customers, or others.

5. Payment Information

Payments made through our website may be processed by third-party payment providers. We may not directly store complete payment card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms. We encourage you to review the privacy policies of any payment provider you use.

6. Third-Party Services and Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, security, or content of third-party websites.

If you visit a third-party website through a link on our website, we recommend reviewing that website’s privacy policy before providing personal information.

7. Marketing Communications

If you choose to receive marketing communications from us, we may use your contact information to send you information about updates, promotions, offers, or other communications that may be relevant to you.

You can unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly.

Even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping updates, account notices, or other communications necessary to provide our services.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your information.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is collected or used
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests. Your rights may also be subject to applicable legal limitations and exceptions.

12. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include rights regarding access, correction, deletion, and information about the collection and use of personal information.

California residents may contact us using the information below to submit a privacy request.

We will process applicable requests in accordance with California law.

13. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Wear Charkha
Email: support@wearcharkha.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.